PRIVACY POLICY

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Effective Date: 25th September 2025
Website: www.cidkids.club (“the Website”)
Provider: Children’s Interactive Diary (“CID”, “we”, “us”, “our”)

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1. Introduction

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1.1. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information provided by you when using the Website and services.

1.2. By using the Website, you consent to the practices described in this Privacy Policy.

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2. Data Controller

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2.1. The data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:

Children’s Interactive Diary (CID)
Website: www.cidkids.club
Email: info@cidkids.club

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3. Information We Collect

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We may collect and process the following types of personal data:

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• Account Information: Name, email address, billing details, and subscription preferences.

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• Payment Information: Processed securely by third-party payment providers (we do not store full card details).

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• Communication Data: Records of correspondence if you contact us.

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• Competition Entries: Information provided when submitting entries (submitted only by parents or guardians).

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• Usage Data: IP address, browser type, device information, and Website usage statistics.

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4. Children’s Privacy

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4.1. CID is designed for children aged 8–12, but all subscriptions, payments, and competition entries are managed exclusively by parents or legal guardians.

4.2. We do not knowingly collect personal data directly from children.

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5. How We Use Your Information

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We process personal data for the following purposes:

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• To provide access to digital Flipbooks, activities, and services.

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• To manage subscriptions, process payments, and administer accounts.

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• To run competitions, prize draws, and quizzes in line with UK law.

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• To communicate with you about updates, prizes, or service changes.

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• To ensure Website security and improve user experience.

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• To comply with legal obligations.

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6. Legal Basis for Processing

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We rely on the following lawful bases under UK GDPR:

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• Contractual necessity: To provide subscription services.

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• Legal obligation: To comply with relevant laws, including those governing competitions.

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• Legitimate interests: To maintain and improve the Website and content.

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• Consent: For optional communications such as newsletters (which can be withdrawn at any time).

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7. Data Sharing

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7.1. We do not sell or rent personal data to third parties.

7.2. Data may be shared with:

• Payment processors for subscription billing.

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• IT and hosting providers to ensure service delivery.

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• Regulatory bodies where legally required.

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8. International Transfers

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All personal data is stored and processed within the United Kingdom or the European Economic Area (EEA). Should data ever be transferred outside these regions, we will ensure appropriate safeguards are in place.

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9. Data Retention

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We retain personal data only as long as necessary for the purposes outlined above or as required by law. For example, subscription data is kept while you remain a subscriber and for a reasonable period thereafter to handle queries.

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10. Security

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We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.

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11. Your Rights

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Under UK GDPR, you have the following rights:

• Access to your personal data.

• Correction of inaccurate data.

• Erasure (“right to be forgotten”).

• Restriction of processing.

• Data portability.

• Objection to processing.

• Withdrawal of consent (where applicable).

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To exercise these rights, please contact us using the details in Section 2.

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12. Competitions and Prizes

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12.1. All competitions are conducted in compliance with the Gambling Act 2005 and related UK guidance.

12.2. Only parents or guardians may submit entries.

12.3. No child’s personal details are required for participation.

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13. Cookies

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13.1. The Website may use cookies and similar technologies to enhance functionality, analyse traffic, and improve performance.

13.2. You can manage or disable cookies through your browser settings.

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14. Updates to this Privacy Policy

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We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Continued use of the Website indicates acceptance of any changes.

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15. Complaints

If you believe your data protection rights have been infringed, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk

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16. Contact

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For questions about this Privacy Policy, please contact:
Email: info@cidkids.club